
Realtor at Q Realty Group, Costa Rica

Jessica Fernández Lira Realtor at Q Realty Group. I am a motivated and results-oriented professional with a strong passion for delivering excellent customer service and creating exceptional experiences. With over 7 years of experience in tourism, property management, and client relations, I have developed skills in coordination, negotiation, and personalized attention that enable me to understand and meet each client's needs. Currently, as a Realtor at Q Realty Group, I combine my expertise in property management, customer service, and international commerce to provide high-quality real estate advice, helping my clients find properties that match their dreams and needs. My approach focuses on transparency, effective communication, and building long-lasting relationships, ensuring that every transaction is smooth and satisfying. I am committed to continuous professional growth, embracing new challenges with enthusiasm, and always seeking to innovate and deliver excellent service. My goal is to facilitate buying and selling processes, adding value, trust, and satisfaction to my clients every step of the way. Key Skills: Personalized customer service and client relationship management Contract negotiation and lease agreements Property coordination and management Planning and organizing itineraries and experiences Effective communication and conflict resolution Advanced use of CRM and real estate management systems Educational Background: Bachelor’s in International Commerce (in progress, 95%) – Universidad Internacional de las Américas Relevant Experience: Property Manager at Jaco Dreams (January 2024 – Present): Supervision and maintenance of rental properties, contract negotiation, coordination with service providers, and financial management. Vacation Planner at Jaco VIP (January 2018 – December 2023): Designing personalized experiences, coordinating activities, and providing high-level customer service in fast-paced environments. Host at Republik Club (February 2016 – January 2018): Guest service, reservation management, and operational coordination in a dynamic setting. Objective My goal is to continue growing in the real estate sector by leveraging my experience in management, customer service, and negotiation to facilitate successful transactions and deliver a distinguished service that fosters trust and satisfaction among my clients.